Pasting screenshots in chat sessions

Why isn’t it possible to paste a screenshot into a chat session? This is a feature that Intercom has had forever. It’s a big inconvenience for us and our customers to save the screenshot as a file and then attach it.

Fixing this would be an easy, big win.

Thanks!

Hi @KRB,

this was requested recently as a feature by another user here as a HubSpot Idea, I recommend you upvote and comment.

Best regards!