This is an important feature that saves everyone a significant amount of time. It is also one of the major reasons we haven’t yet adopted HubSpot chat.
Current approach:
- take a screen shot
- save the file (remember the file name)
- go to chat
- click the paperclip
- browse to the file’s location
- select the file
- click Open
- verify it was attached
- return to the folder/location where I saved the file
- delete the file from my computer
Desired approach:
- take a screen shot
- go to chat
- paste
Faster and more intuitive process and no unnecessary files cluttering my computer. Everyone wins!