# Passed exam?

**URL:** <https://community.hubspot.com/t/passed-exam/89848>\
**Category:** HubSpot Academy Support\
**Created:** [September 18, 2023, 3:36pm UTC](https://community.hubspot.com/t/passed-exam/89848 "2023-09-18T15:36:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JMellbrand](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jmellbrand/32/191796_2.png) [@JMellbrand](https://community.hubspot.com/u/JMellbrand)\
**Post date:** [September 18, 2023, 3:36pm UTC](https://community.hubspot.com/t/passed-exam/89848/1 "2023-09-18T15:36:48Z")

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Why does it say that I passed it and then not on the other screen, Is this some error message?

 ![851084_1_Screenshot 2023-09-18 at 17.35.24.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/c/ccd966457d24dc4b0b55808a1828b80f75c79325.png)

 ![851084_2_Screenshot 2023-09-18 at 17.35.18.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/3/739de5eccaf2644ae6ad113e25bdb7629f889dde.png)

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<div class="post-metadata">

**Author:** ![NicoleJ](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nicolej/32/76591_2.png) [@NicoleJ](https://community.hubspot.com/u/NicoleJ)\
**Post date:** [September 18, 2023, 7:55pm UTC](https://community.hubspot.com/t/passed-exam/89848/2 "2023-09-18T19:55:52Z")

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Thanks for posting here, @JMellbrand!  
I looked into this internally, and our system awarded certificates to people who didn’t pass the exam for this course. So, technically, it gave you a certificate even though you didn’t pass. To resolve this, you will need to re-take the exam and the certificate will be renewed.  
I hope this helps, but let me know if you have any questions!

Take care,

Nicole

Community Helper & Senior Support Specialist