Hi,
I submitted practicums for the following certifications: designer & contextual after completing those exams. I just received word that I passed by exam and that now I should submit my practicum. However I already have. Was this missed on your end?
Hi @Gorilla-Jordan,
Did you fill out this form for your design practicum: https://academy.hubspot.com/practicum/hubspot-design-certification-practicum
And this form for your contextual marketing practicum: https://academy.hubspot.com/practicum/contextual-marketing-certification-practicum
I am not seeing a record of either form submission on the back end. If you can resubmit the forms and please let me know, I will confirm that the submissions are going through. Additionally, please ensure that you are filling the form in with the same email address that you completed the test with.
Thank you,
Jenny
Hi Jenny,
Our company recently changed our emails due to an acquisition.. Our hubspot rep switched over the certifications to our new email, but it looks like the practicum’s did not. Anything you can do here?
Hi @Gorilla-Jordan,
Can you share the email address that your practicums were associated with previously? I can’t do this on my end but the more information I have, the better I can get next steps or find someone who can assist us in this for you!
Thanks,
Jenny
Hi @JordanGoodman / @Gorilla-Jordan,
Thank you for confirming! I am able to see that the practicum submissions were submitted through your old email address, however you will need to resubmit the practicums with your new email address in order for them to be associated with your certifications.
Thank you,
Jenny
Jenny, that is not something I’m willing to do (again). I’ve already submitted the practicums and with them already being in your system, you should be able to switch them into our new accounts. If you need verification of who I am, you can reach out to our Hubspot rep (Evan Dean) -- He is aware of the account migration project we are currently working on.
Kind Regards,
Jordan Goodman