# Override Call Button For Custom Call Behaviour

**URL:** <https://community.hubspot.com/t/override-call-button-for-custom-call-behaviour/104846>\
**Category:** APIs & Integrations\
**Tags:** zapier, contacts, webhooks\
**Created:** [April 15, 2024, 3:20pm UTC](https://community.hubspot.com/t/override-call-button-for-custom-call-behaviour/104846 "2024-04-15T15:20:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TBennison](https://avatars.discourse-cdn.com/v4/letter/t/46a35a/32.png) [@TBennison](https://community.hubspot.com/u/TBennison)\
**Post date:** [April 15, 2024, 3:20pm UTC](https://community.hubspot.com/t/override-call-button-for-custom-call-behaviour/104846/1 "2024-04-15T15:20:04Z")

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How can I override or replace the Hubspot call button to resolve the call with different software?

I would need to send the contact information (name and phone number) and the user’s ID, perhaps by a webhook, to a different app when the call button is pressed.

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**Author:** ![Mike\_Eastwood](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mike_eastwood/32/70075_2.png) [@Mike\_Eastwood](https://community.hubspot.com/u/Mike_Eastwood)\
**Post date:** [April 16, 2024, 11:54pm UTC](https://community.hubspot.com/t/override-call-button-for-custom-call-behaviour/104846/2 "2024-04-16T23:54:37Z")

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Hi @TBennison

You could create a [Custom CRM Card](https://developers.hubspot.com/docs/api/crm/extensions/crm-cards) that opens your preferred calling software.

If you look at that page – and it looks like a foreign language – then let me know.

I’m a HubSpot Geek and I enjoy these things (yes, I need to get out more).

Have fun

Mike

Here to learn more about HubSpot and share my HubSpot Knowledge. I’m the founder of [Webalite](https://www.webalite.com?utm_campaign=community-forum&utm_source=community&utm_content=signature) a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of **Portal-iQ** the world’s first automated [HubSpot Portal Audit](https://portal-iq.com?utm_campaign=community-forum&utm_source=community-forum&utm_content=signature) that helps you work smarter with HubSpot.