@thoyt The camera on the blue ribbon allows you to insert images, I struggled with the paste for a while. Can you try again?
Ok Here is what I have. A no reply email from HubSpot. The email appears twice because I have not added the person to the CRM so their name is not there. Once I add them to the CRM and provide the name, everything updates. Please see pictures. Are you experiencing something different?
I dont recall if you are using Office 365 or Outlook directly so pictures before the add are from both.


