Hello! I’m using the O365 plugin with Outlook 365 Mac Desktop app, with the plugin permanently “pinned” so it opens with eac…

As promised, here are some troubleshooting steps provided by HubSpot Support. Thank you for reaching out to HubSpot Support.…

Hi Pam - yes, I tried all of that - well, the steps that are Mac relevant as this problem doesn’t happen on a PC. I worked t…

I echo the remarks of AJV - I really like your program, but I cannot see Microsoft supplying a fix anytime soon.

I have been using the HubSpot Sales add in with Outlook 365 for the web for several weeks now without issue. Decided to switc…

Hi Lee, Sadly, no improvement. Actually I find it worse. While you can avoid some of the glitchy behaviour by turning the ad…

Same problems that no-one is inclined to fix. Not enough Mac users I suspect…

Hello @djaytch99 , wanted to confirm if the solution @LeeChapoton provided did not worked on your end? The more information, s…

Hi Pam - I don’t see a solution being offered by Lee. I am already using the desktop app. As to screenshots, all I can show i…

Hello all, After only 24 hours of use, I can report the HubSpot Sales add in for Outlook’s desktop app exhibits more quirky …

I feel your pain! I am running the app on my Macbook Pro 2019 and I had turned off the pined version relying instead to remem…

I am experiencing the same frustrating behavior. I have noticed old font behavior when using the Hubspot add-in for MS Outloo…

Outlook Mac - Glitchy formatting behaviour

PGillard February 16, 2022, 3:21pm 25

Any update on this from hubspot? This is maddening and causing lots of rework.

Topic		Replies	Views
Request to Fix HubSpot Plugin Bugs for Outlook and Add Dark Mode HubSpot Ideas sales-email	5	896	March 6, 2026
HubSpot Outlook integration for MAC users HubSpot Ideas sales-email	272	119237	March 11, 2025
email tracking plugin ruins performance of outlook 2016 (for desktop PC) Outlook Sales Extension email-tracking	63	27778	January 15, 2021
Update on Outlook Plugin bug fixes and dark mode in HubSpot HubSpot-built Apps	1	665	March 9, 2026
Issue with attachments on Outlook for MAC Tickets & Conversations free	60	27326	September 19, 2023