I want HubSpot to create a contact and company record whenever I send an email to a new email address, and to log and track t…

Hi @BCockell , Have you checked your extension settings and log/track preferences? Customize your HubSpot Sales Outlook deskt…

Yes I have it set to this: [Screenshot 2024-04-23 at 12.11.45.png]

Hey there, I now experience the same exact issue that you have back in 2024. I was wondering if you were able to solve this? …

This issue is still not resolved.

Outlook extension not automatically adding contacts

BCockell April 23, 2024, 11:12am 3

Yes I have it set to this:

Topic		Replies	Views
Automatically create contacts & log emails Outlook Sales Extension free	4	7976	July 18, 2021
Issues tracking and connecting Outlook email Outlook Sales Extension sales-email	25	5617	March 22, 2024
Outlook Email Integration Questions Outlook Sales Extension starter	3	1478	June 5, 2023
Outlook extension creating new contacts CRM enterprise	3	4665	July 16, 2024
Don't know what I'm missing!! CRM enterprise	5	2304	July 2, 2025