Hello Community~
I’m new to HubSpot and can’t seem to correctly connect to Outlook. It shows that inbox automation is enabled, and I recieved an email confirming connection, but it won’t pull in any emails. Oddly, it does pull in calendar invites that I create in Outlook. Any ideas on what may be wrong?
Hi, have you also installed the sales extention into your Outlook Inbox?
The connection might be active from your HubSpot account, but without downloading the extention and activating it in Outlook it won’t pull in your email activity. Here is a link to the extentions that you need to install in your outlook account → Office365
During the installation Outlook wil propt you to log into HubSpot - that is how you know the connection from Outlook is now active : )
