# Outlook desktop version integration with Hubspot

**URL:** <https://community.hubspot.com/t/outlook-desktop-version-integration-with-hubspot/55137>\
**Category:** Marketplace Apps\
**Created:** [April 18, 2022, 4:18pm UTC](https://community.hubspot.com/t/outlook-desktop-version-integration-with-hubspot/55137 "2022-04-18T16:18:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JWillie](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@JWillie](https://community.hubspot.com/u/JWillie)\
**Post date:** [April 18, 2022, 4:18pm UTC](https://community.hubspot.com/t/outlook-desktop-version-integration-with-hubspot/55137/1 "2022-04-18T16:18:20Z")

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We use Outlook 365 desktop version and the Hubspot add-in did work at one time, but it doesn’t work anymore. Nothing changed in our environment that we know of that should have affected this.

Aside from just installing the Outlook Add-In, are there any other requirements to use the Hubspot Add-in with Outlook?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 18, 2022, 5:59pm UTC](https://community.hubspot.com/t/outlook-desktop-version-integration-with-hubspot/55137/2 "2022-04-18T17:59:23Z")

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Hi @JWillie,

HubSpot has an article that walks you through various steps of troubleshooting. While annoying, it’s best to work through these systematically: [Troubleshoot the HubSpot Sales Outlook desktop add-in](https://knowledge.hubspot.com/email-tracking/troubleshoot-the-hubspot-sales-outlook-desktop-add-in)

Best regards!