# Outlook add-in

**URL:** <https://community.hubspot.com/t/outlook-add-in/77598>\
**Category:** Outlook Sales Extension\
**Created:** [March 21, 2023, 3:11am UTC](https://community.hubspot.com/t/outlook-add-in/77598 "2023-03-21T03:11:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![VictorReyes](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@VictorReyes](https://community.hubspot.com/u/VictorReyes)\
**Post date:** [March 21, 2023, 3:11am UTC](https://community.hubspot.com/t/outlook-add-in/77598/1 "2023-03-21T03:11:14Z")

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Hello,  
Does anyone here is using the Hubspot Outlook add-in for the Outlook app or Outlook web in a Mac?  
I tried installing the add-in on my Outlook web but still to no avail, cannot see the BCC address which is our way to track and log emails in Hubspot.

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [March 21, 2023, 5:08pm UTC](https://community.hubspot.com/t/outlook-add-in/77598/2 "2023-03-21T17:08:27Z")

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Hi @VictorReyes,

Thank you for reaching out to the Community!

Could you please check if you’ve installed the right version of the HubSpot Sales add-in?

If you’re using Outlook on the web, please [install the Office 365 add-in](https://knowledge.hubspot.com/connected-email/how-to-install-hubspot-sales#install-the-hubspot-sales-office-365-add-in):

 ![Screenshot 2023-03-21 at 18.05.05.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/31b9c976d5465f4d31cfdfcd525affb3a6e1884e.png)

Please also note that a connected inbox is required in order to use the Office 365 HubSpot Sales add-in.

Thanks,

Mia, Community team

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**Author:** ![VictorReyes](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@VictorReyes](https://community.hubspot.com/u/VictorReyes)\
**Post date:** [March 23, 2023, 6:07am UTC](https://community.hubspot.com/t/outlook-add-in/77598/3 "2023-03-23T06:07:08Z")

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Hi Mia,  
I was sure that i installed the correct installer. but still cannot use the add-in

Thanks