Everything was working until this morning. Last month we upgraded to the starter with a single seat paid a year in advance. It looks like our super admin has been removed although he (single seat designee and super admin) can still login and see some things. We can no longer respond to emails and our email campaign is no longer visible. It also appears our connection to Shopify has been removed. He also can’t click on users or seats.
Rob
Hi @RBeers I’m really sorry this has happened, the @CommunityTeam should be able to help.
Hi @RBeers, and thanks @Jnix284 for the tag. 
I see that you had this question a while ago, and I apologize for the delay in responding – sometimes messages can get lost in the mix. I just want to make sure that you’ve been able to resolve the issue you were facing. If not, please feel free to let me know, and I’ll gladly investigate further to provide a solution.
Thanks for your patience!
Diana