Hello HubSpot Community,
Thank you as always for your continued feedback, it helps us build a great product. We’ve investigated and researched this request and at the time this is not something we’re prioritizing to build into HubSpot.
As always, we’re constantly evaluating and re-evaluating our priorities to deliver as much value as possible. So, I could certainly see a day in the future where we address something like this, but we do not have a timeline on when that may be. Keep the use cases and ideas coming though and we will update this post as we make progress!
This is quite disappointing to hear since it’s relatively simple, and the lack of this functionality woefully over complicates the use of HubSpot. If there are more than 5 Contacts, the one I need is NEVER on the list.
On another note, when the ‘Search’ field was moved from the right of the screen to the left, the focus in no longer in that field, which again, woefully over complicates the use of HubSpot.
Unnecessary clicks waste thousands of dollars in annual productivity. Same when having to switch back and forth from a keyboard to a mouse when certain fields aren’t recognized by keystrokes.
We are working with companies that have attached 50+ contacts because we are syncing the data with our SAAS-system.
Each company usually have a contact person, and this user should be on top of the list. Now our sales rep and customer service need to go between systems and search and scroll a lot in order to get right person to contact.
For us it would be best if contact person on top = custom property. Then we can make a “contact person” property on the contact and that conatct will be on top of the list.
Being able to arrange the contacts in order of importance would be hugely helpful to me and my team especially with companies that have 10+ contacts in them. Right now, to find the 3-4 contacts that I want to reach out to in a company, I have to read through a whole list of titles that are in a random order. It takes time and is hard on the eyes after a whole day of doing this. If I could toggle the contacts and put the top people that I am currently reaching out at the top of the list (and the top 5 would translate over to the main page) it would make my life SO much easier. It would also be hugely helpful to all of the new people that come on board as they would not be so confused as to who they should reach out to in a large account.
Then if you want to make my life really easy - make this page that lists all of the contacts in order also a summary page of the current account activity for each person in the account. I would love to be able to look at this list of contacts and summarize in 3 seconds how many emails I have recently sent a person, how many voicemails, and how many live conversations and get a sense of their past interest and their current deal status. Right now I have to keep all of this info in a spreadsheet outside of Hubspot. We are trying to move away from using spreadsheets but there is nothing that I am aware of within Hubspot that lets you sum up an account quickly and going into each contact record individually to figure out what is going on takes a lot of time.
Same issue. It is a no brainer and simple modification on your end to do. Just have the possibility to mark 2-5 contacts as favorites with a or contacts with the latest activity on the account !
They don’t care.
Even worse, when they moved the Company search from the right to the
left side of the screen, the focus was no longer in that field, so now
you have to click into it. Every. Single. Time.
Sorting the associations would be a great feature. We’ve got custom objects assocaited with our Company records, and having them orderd in a sensible way would be very helpful.
This simple request is over 2 years old, so obviously, THEY DON’T CARE.
Maybe this is why SF has their name in lights in NYC and HS does not.
They also moved the search field to the left side of the screen, and
now the focus is no longer int that field, so you have to click into
Every. **bleep**. Time.
Hubspot really needs this capabilitity. Some of our company records have 70+ contacts associated and it’s very difficult to find the most important contacts.
or contacts with the latest activity on the account !
