Hi @LauraH this is a great idea, having more flexibility with the chatbot settings could solve for different use cases. I could only find one idea already submitted about dismissing the chatbot, but it’s 3 years old and hasn’t received any upvotes - it would also be more difficult to implement because it would rely on cookies to retain the individual user settings.
To reach the product managers, please share your idea here - this is actively managed by the product team, whereas the community discussions are centered around answering support questions, sharing best practices, etc.
If you create the idea and link it back here, I’d be happy to upvote and help it gain some traction.