# Optional fields in popup forms

**URL:** <https://community.hubspot.com/t/optional-fields-in-popup-forms/13234>\
**Category:** HubSpot Ideas\
**Tags:** forms\
**Created:** [February 26, 2019, 1:42pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234 "2019-02-26T13:42:19Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![hjender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hjender/32/86357_2.png) [@hjender](https://community.hubspot.com/u/hjender)\
**Post date:** [February 26, 2019, 1:42pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/1 "2019-02-26T13:42:19Z")

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It would be great for popup forms to have the distinction between required and optional fields.

For example, our standard landing page forms might ask for the contact’s state, but it’s optional.

To create the equivalent form as a popup, we have to choose whether to keep that question and make it required (potentially over-asking and losing the contact) OR to leave out the question entirely (losing all possibility of getting that particular info from the contact through the form).

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**Author:** ![hugodamasio](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hugodamasio/32/102498_2.png) [@hugodamasio](https://community.hubspot.com/u/hugodamasio)\
**Post date:** [March 12, 2019, 4:06pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/2 "2019-03-12T16:06:11Z")

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+1 for this feature.  
I use optional field on the landing page forms, and want to have the same flexibility to use those on pop-up forms.

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**Author:** ![MoxieInstitute](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/moxieinstitute/32/22074_2.png) [@MoxieInstitute](https://community.hubspot.com/u/MoxieInstitute)\
**Post date:** [January 8, 2020, 5:18pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/3 "2020-01-08T17:18:01Z")

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Ditto!

We use an optional field on the landing page forms, and want to have the same flexibility to use those on pop-up forms.

This should be super easy for your webdev team to implement.

Thanks for the consideration,

Moxie

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**Author:** ![cvanness](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cvanness/32/45025_2.png) [@cvanness](https://community.hubspot.com/u/cvanness)\
**Post date:** [January 10, 2020, 11:12pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/4 "2020-01-10T23:12:29Z")

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This would be a great feature for those who want to provide their leads an option to indicate their preferred communication method. For example, if they say they prefer email, there is no need to provide their phone number and visa versa.

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**Author:** ![lwheeler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lwheeler/32/99730_2.png) [@lwheeler](https://community.hubspot.com/u/lwheeler)\
**Post date:** [February 10, 2020, 9:13pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/5 "2020-02-10T21:13:12Z")

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This would be perfect for allowing leads to enter their phone OR email. So we can contact them using their preferred method 🙂

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**Author:** ![BmS](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bms/32/75413_2.png) [@BmS](https://community.hubspot.com/u/BmS)\
**Post date:** [February 26, 2020, 7:01pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/6 "2020-02-26T19:01:53Z")

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Yes, I have some required fields in my regular forms but I cannot make the field required in my pop-ups. I would like to though.

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**Author:** ![jramm](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jramm/32/93181_2.png) [@jramm](https://community.hubspot.com/u/jramm)\
**Post date:** [February 28, 2020, 2:44pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/7 "2020-02-28T14:44:49Z")

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Is this feature request in the near roadmap in HubSpot?

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**Author:** ![Ellesyanna](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ellesyanna/32/55434_2.png) [@Ellesyanna](https://community.hubspot.com/u/Ellesyanna)\
**Post date:** [March 20, 2020, 1:17pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/8 "2020-03-20T13:17:13Z")

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We need this as well! Just like the possibility to add hidden fields to the pop-up form.

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**Author:** ![MClark5](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mclark5/32/74736_2.png) [@MClark5](https://community.hubspot.com/u/MClark5)\
**Post date:** [March 29, 2021, 1:55am UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/9 "2021-03-29T01:55:09Z")

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I absolutely believe our pop up form would have a higher conversion rate if we could make the phone number optional. While we want it so we don’t want to leave it off, we have had a few people say they don’t like to leave phone numbers but will leave an email. We will take an email over no form at all. PLEASE add required and non-required fields on pop up forms.

Thanks.

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**Author:** ![MortenHerbst](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@MortenHerbst](https://community.hubspot.com/u/MortenHerbst)\
**Post date:** [November 21, 2022, 11:37am UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/10 "2022-11-21T11:37:55Z")

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+1

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**Author:** ![JRobinson90](https://avatars.discourse-cdn.com/v4/letter/j/0ea827/32.png) [@JRobinson90](https://community.hubspot.com/u/JRobinson90)\
**Post date:** [April 3, 2023, 2:10pm UTC](https://community.hubspot.com/t/optional-fields-in-popup-forms/13234/11 "2023-04-03T14:10:57Z")

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Hubspot! How is this not a priority?!? Please make this update…please!
