It would be extremely helpful for our company if we had the option to opt specific email domains out from CRM logging. We utilize multiple programs internally which involve sending and receiving emails (Asana, ProofMe, etc.) and all of those get automatically logged in the CRM as leads. This makes it hard to effectively track email rates with the reporting tools since a certain percentage are not actually based on client outreach.
I know a workaround is to just remember to uncheck Log in CRM each time, but it would be much simpler to opt those domains out altogether.
Clearly this functionality exists in the software, as your own company’s domain does not get logged and you can also opt certain domains out of automatic contact association. Hopefully this can be implemented in the future!