Totally agree with what everyone else has said and have started to really understand the scope of this issue. Additionally it’s essential to be able to blocklist or block certain domains when it comes to email reporting and dashboards. We just launched with Hubspot 2 weeks ago and within a day we had private, confidential emails between employees and their managers, requesting time off for medical reasons, boldy displayed on the front page of our sales dashboard.
This is a huge issue!
We need to be able to block our own domain from being tracked as we send dozens of internal emails every day with a variety of topics and content. If everything that management is sending is publically visible within the CRM we have a major issue.
Not to mention that all of our rep activity metrics are now in question. If a new customer is starting with us I may be sending 10-20 internal emails that day and artificially inflating my “sales activity” for the day. This invalidates any reporting we do on email activity.