Option to set email to private and not log it

HubSpot Ideas
,
13

Agreed this is a big problem. We have a need to blocklist domains - it’s not an option not to. For two reasons: 1. To prevent vendors and other non-sales/customer contacts from going to the CRM. 2) To restrict certain IPs and known corporate domains from receiving email or ads or starting a new trial of our software (authentication at the time of landing page form submission).

Here is the workaround we are using with Zapier for the 1st example of catching/removing contacts created that match a domain from the blocklist. The second example is a bit more involved, happy to share via PM though.

Apps involved:

Hubspot CRM

Google sheet with list of blocklist domains

Formatter by Zapier

Webhooks by Zapier (Hubspot Email API- PUT)

Webhooks by Zapier (Hubspot Contacts API- PUT)

Zap Flow:

Step 1: Trigger: New contact created in Hubspot CRM

Step 2: Action: Formatter by Zapier - Transform: Split Text. Input: email. Separator: @. Segment Index: Second

(this creates the domain value for lookup purposes)

Step 3: Action: Google Sheets look up spreadsheet row: Spreadsheet: blocklist. Worksheet: domain. Lookup column: domain. Lookup value: Formatter - domain

Flow only continues if successful match.

Step 4: Action: WebHooks by Zapier: PUT

This unsubscribes the contact ID of the contact (select from the Trigger step) from all email in Hubspot.

JSON code here: Hubspot Email API: update_status

Example PUT URL:
https://api.hubapi.com/email/public/v1/subscriptions/example@domain.com

Example PUT data for unsubscribing an email address from all email:
{
 "unsubscribeFromAll": true
}

Example PUT data for unsubscribing from specific email types:
{
 "subscriptionStatuses": [
 {
 "id": 7, "subscribed": false
 }
 ]
}

On success, returns a 200 response with this JSON:
{
 "status": "ok"
}

Step 5: Action: Webhooks by Zapier: PUT

This deletes the contact ID of the contact (select from the Trigger step) from Hubspot.

JSON code here: Hubspot Contacts API: delete_contact

Example DELETE URL:
https://api.hubapi.com/contacts/v1/contact/vid/61571?hapikey=demo

Example JSON output:
{
 "vid": 61571,
 "deleted": true,
 "reason": "OK"
}