I have been going back and forth with Hubspot… I upgraded to professional.. thinking they can set up some workflows… only assign owner when deal is created.. it ended up unassigning everything… I had to export and import all contacts. Was a big mess. Hubspot support told me to post in the ideas community. I told them there is a thread that is almost a decade old. I am working on getting a new CRM. I have tried Zoho. It is simpler and costs less.