We find it frustrating that when bulk downloading attachments from tickets we have to go through opening a zip-file and open multiple subfolders to go to the final destination with the downloaded files. So if it could be possible to flatten the zip downloads to only contain the folder with files in it would save us a lot of time.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Download attachments via browser, not Email | 0 | 208 | July 6, 2025 | |
| Being able to download all attachments on a ticket without having them sent via email | 0 | 215 | December 12, 2025 | |
| Bulk download email attachments | 40 | 15467 | December 18, 2024 | |
| Being able to download all attachments on a ticket without having them sent via email | 3 | 477 | December 12, 2025 | |
| Making zip files available for download | 2 | 6952 | September 6, 2024 |