# Optimizing navigation and structure of the Knowledge Base

**URL:** <https://community.hubspot.com/t/optimizing-navigation-and-structure-of-the-knowledge-base/124807>\
**Category:** HubSpot Ideas\
**Tags:** content\
**Created:** [January 27, 2025, 10:06am UTC](https://community.hubspot.com/t/optimizing-navigation-and-structure-of-the-knowledge-base/124807 "2025-01-27T10:06:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CharlotteT1](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@CharlotteT1](https://community.hubspot.com/u/CharlotteT1)\
**Post date:** [January 27, 2025, 10:06am UTC](https://community.hubspot.com/t/optimizing-navigation-and-structure-of-the-knowledge-base/124807/1 "2025-01-27T10:06:51Z")

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The HubSpot knowledge base has:

1. **Lack of multiple sub-menus/sections** : users struggle to navigate long articles and quickly find specific sections.
2. **No navigation summary** : absence of a left-side summary or clear table of content
3. **Limited search functionality** : not enough filtering options to narrow down results
4. **No text structure possible** : Articles often lack clear organization with sections and chapters. No readable table of contents with clickable links

=\> It would be great to add sub-menus, a left-side navigation summary, a more structured article format with chapters, and a clickable table of contents, along with advanced search filters.

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**Author:** ![UPatil](https://avatars.discourse-cdn.com/v4/letter/u/839c29/32.png) [@UPatil](https://community.hubspot.com/u/UPatil)\
**Post date:** [July 22, 2025, 6:20pm UTC](https://community.hubspot.com/t/optimizing-navigation-and-structure-of-the-knowledge-base/124807/2 "2025-07-22T18:20:04Z")

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Similar challenge faced by my clients too. They can’t see how many articles are inside a category until they click on a category. I think upon expansion of a category or a subcategory, hubspot should show what articles live inside that category or subcategory.

E.g.

Category 1:

Article1withoutsubcategory

Article2withoutsubcategory

SubCategory1:

Article1withsubcategory1

Article2withsubcategory1

SubCategory2:

Article1withsubcategory2

Article2withsubcategory2