Hi @Nebcallahan! Thank you so much for sharing your experience with us. This is an incredible amount of friction that we certainly did not intend to add to the process for users not using our Calling feature. We have added some functionality to remember if you’ve dismissed the Call communicator to keep it from repeatedly opening unless you deliberately select it. Now when working through a Task Queue, you can choose which activity type is most relevant to your workflow and open a Task, Log Activity, use an integration, etc. rather than us assuming you want to use the native Calling feature.