Only show the Ticket status/ Deal stage of the current pipeline in the filter

Hi there,

Our team has reported some confusion caused by the filter options showing ticket statuses and deal stages from multiple pipelines.

Logically, when viewing Pipeline A and applying a filter for Ticket Status or Deal Stage, only the options relevant to Pipeline A should appear. However, statuses and stages from other pipelines are also being displayed, which is causing some confusion for users.

Could you advise if there’s a way to limit the filter options to only the stages or statuses within the selected pipeline?

Hi @LWu_CMS,

This is, as far as I know, expected behavior currently. I can see how this would be confusing and you could request a change here from the product team: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand

Have a great day!

Hi @LWu_CMS ,

Right now, HubSpot doesn’t limit the Ticket Status or Deal Stage filter options to just the stages in your selected pipeline. So even if you’re viewing Pipeline A, you’ll still see options from all pipelines in the filter dropdown, which I agree can be confusing.

A couple of things you can try in the meantime:

  • Manually select only the relevant stages or statuses when you apply filters.
  • Rename your stages or statuses to include the pipeline name or a prefix (for example, “Sales – Qualified”) so they’re easier to spot.

I’d also suggest upvoting a related idea or posting your feedback in the HubSpot Ideas Forum. The more voices behind this, the more likely the product team will prioritize a fix.

Hope this helps!

I totally agree! I faced this issue and came to the community to check other posts. Happy to find it mentioned but we need more upvotes then :sweat_smile: