Hello experts! Looking to connect our team email inbox to HubSpot to help with performance but we get so many replies that we may not be able to reply to. We try to prioritize legitimacy as a lot sound like spam or scams. If we did not reply to those emails, would our email reputation/performance be affected negatively? Did a cursory search through KB and other articles and it didn’t sound like it but want to make sure.
Hi @KBrackman0,
As far as I know, no, your own reply rate to incoming emails should not affect your own sender reputation / deliverability. After all, the incoming volume is not something you can influence.
Best regards!