Good news:
The new add-in has updated in my environment.
Bad news: It’s causing some funky behavior that may prevent me from using it regularly.
1. NEW MESSAGE: When I click “New Message” to compose an email, the cursor moves to the “To:” field so I can start typing the recipient’s name (this is normal behavior). Unfortunately within a few keypresses, the focus moves to the bottom of my email body (not normal behavior). I suspect this is caused by the HS add-in inserting the tracking pixel.
2. REPLIES: When I click “Reply” to compose a reply message, the cursor moves to the body of the email (normal behavior) but as I start typing it jumps to the bottom (not normal). Probably the same reason as before - tracking pixel - but it’s really messing with the workflow. I end up with half the first word typed in the body and the other half typed at the bottom of the message.
3. When I add a new contact to the email, the HS add-in picks up the contact. When I keep adding new contacts, HS keeps picking them up and showing them in the add-in. The problem is that the first person is likely the most important contact I’d want HS to track. Unfortunately, the last person you add to the email is the one that HS tracks. So if I send an email to a prospect but add one of my team members as a :CC recipient, HS tries to track my team member.
I know lots of work went into making this a pin-able add-in so I’m really bummed it’s not working out well. I’d be happy to grab screen recordings if HS needs more info.