Wondering if anyone else had this issue with emails yesterday.
We sent out two emails in the afternoon on Oct 31. Most people received the emails right after I hit send. A small group for each email didn’t receive the emails until 3 AM. I double-checked and I had not selected the option for “deliver based on time zone.”
Did anyone else have issues with delivery yesterday? I’ve never seen this before.
Hello @ATeall!
Thank you so much for reaching out!
I’m sorry to hear that you experienced some unusual delivery times for your Oct 31 emails.
I was reviewing the information and didn’t find any other similar case yesterday.
There could be a few reasons for this issue. It’s worth checking your email server settings within HubSpot to ensure that everything is configured correctly. Sometimes, small adjustments can make a big difference. It’s also worth considering if the email recipients’ service providers might be experiencing delays or technical difficulties of their own.
If you’ve double-checked everything and you encounter this situation again I’d highly recommend reaching out to HubSpot’s support team. They will be able to provide you with the necessary guidance to diagnose and resolve any specific issues related to email delivery within HubSpot.
I hope this helps!
Best regards,
Diana