# Nurture Workflow

**URL:** <https://community.hubspot.com/t/nurture-workflow/38246>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** workflows, marketing-email, enterprise\
**Created:** [June 1, 2021, 8:44pm UTC](https://community.hubspot.com/t/nurture-workflow/38246 "2021-06-01T20:44:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JenWold](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenwold/32/26534_2.png) [@JenWold](https://community.hubspot.com/u/JenWold)\
**Post date:** [June 1, 2021, 8:44pm UTC](https://community.hubspot.com/t/nurture-workflow/38246/1 "2021-06-01T20:44:28Z")

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Hi, I’m trying to trigger an email six months after someone makes a reservation with my company. My issue is that the close date isn’t the same date that the person books the reservation for. (Similar to booking a hotel room…I might reserve it today but my stay isn’t for 5 more weeks.)

Basically my enrollment trigger needs to be **on** a custom property which I’m finding impossible…but I know it can’t be, lol! Just when I think I have it figured out I test deals within the workflow and none of them that I think should enroll, do. HELP!!!

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**Author:** ![Crystal\_Hopper](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crystal_hopper/32/91040_2.png) [@Crystal\_Hopper](https://community.hubspot.com/u/Crystal_Hopper)\
**Post date:** [June 1, 2021, 9:42pm UTC](https://community.hubspot.com/t/nurture-workflow/38246/2 "2021-06-01T21:42:30Z")

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Hi @JenWold! What property stores the date that the 6-month timeframe starts from? And is that field a Deal property or Contact property? Would any other Workflow be suppressing these contacts from joining this Workflow?

I set workflow triggers on custom fields all the time and I’m not sure why this isn’t working for you. A little more info or a couple of screenshot of your workflow (if that’s ok) would be very helpful. Thanks!

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**Author:** ![JenWold](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenwold/32/26534_2.png) [@JenWold](https://community.hubspot.com/u/JenWold)\
**Post date:** [June 1, 2021, 10:03pm UTC](https://community.hubspot.com/t/nurture-workflow/38246/3 "2021-06-01T22:03:00Z")

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Hi [@Crystal\_Hopper](https://community.hubspot.com/t5/user/viewprofilepage/user-id/5747), Thanks for responding. I need to trigger on a custom property called ‘Rental End Date’ which is a contact property. The attached screenshot is the best workflow idea I could come up with but doesn’t enroll the deals and contacts associated with them like I need to. Maybe the property needs to be copied to a deal property? (Again, I need to trigger **on** the ‘Rental End Date’ date. Not before, not after, not between, etc.) Does that make sense?!!! Also, I’ve set a slim date range so I could test!

Thanks!

Jen

 ![Screen Shot 2021-06-01 at 4.57.22 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/c/cc1f14b99adda51e8e67e8734b73aaa39d71afdc.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 2, 2021, 3:38am UTC](https://community.hubspot.com/t/nurture-workflow/38246/4 "2021-06-02T03:38:02Z")

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Hi @JenWold,

You mentioned that you’re using a custom **contact** property _Rental end date_, but the deal workflow is referencing a custom **deal** property in its enrollment criteria. HubSpot doesn’t automatically synchronize properties between objects even if they have the same name – so you would have to create that link.

There are two options here. First, you could copy the value from the contact property into the deal property with a workflow like the one below:

 ![karstenkoehler_0-1622604857785.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/1/176bb3d97d56cc19ef43779d573f692c43592391.png)

Keep in mind that this will update all associated deals of a contact, not just the one you’re interested in. This might be fine especially if you always have only one deal associated with a contact. If the relationship is one-to-many, this wouldn’t work.

That’s why a second option might make sense, recreating your deal-based workflow as a contact-based workflow. You’d still be able to reference the _Deal stage_ in the enrollment criteria and, more importantly, you could create a [date-property-centered workflow](https://knowledge.hubspot.com/workflows/create-center-on-a-date-or-center-on-a-date-property-contact-based-workflows). (This option is only available for contact-based workflows, not deal-based workflows.)

Hope this helps!

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**Author:** ![JenWold](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenwold/32/26534_2.png) [@JenWold](https://community.hubspot.com/u/JenWold)\
**Post date:** [June 2, 2021, 2:40pm UTC](https://community.hubspot.com/t/nurture-workflow/38246/5 "2021-06-02T14:40:45Z")

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Hi Karsten!

I think this worked!! I don’t have multiple contacts associated with a deal so I copied the property in a separate workflow. I’m getting one more set of eyes to look at it and then I’ll turn it on. 😀

Thanks so much.
