NPS report over time per country

HubSpot Ideas
1

Today we use the standard report Hubspot provide where you can see NPS score over time, in a diagram. But we are present in several countries, and would like to be able to follow the curve over time for each country. Since we do know our scoring is different in the regions, and it’s easier for us to see the progress if we could split it by country.

This will be valuable for all our departments, to see that the efforts we do pay off or not. Since it’s a company effort to increase the NPS score at our customers.

NPS over time.PNG
NPS over time.PNG1650×655 39.3 KB

Thanks!

Jenny

2

I Have the same problem but i would like to have NPS graps filtered by custom properties to keep track on customer experiences in differens areas of the Country. Then we can track leadership and different way to track quality of our cleaning services. For now I reach the goal in excel with the last nps value but not able to track differens areas over time in an easy way.