What is it?
Deals and Quotes users can now add fractional values (e.g. 1.33, 2.2567) to their Line Items’ “quantity” field. So, for example, they can sell their customers 1.5 hours of consulting, or 2.225 tonnes of concrete. Or, maybe they get fancy and offer 3.1415926 crates of pie. No matter what they sell, users now have up to 7 points of decimal precision in their quantity fields.
This update is available to all HubSpot portals (i.e. Free+) and all users within those portals.
Why does it matter?
Customers have been asking for greater precision in the quantity field for years. Forcing customers to use whole number quantities increases the number of Products or custom Line Items they need to create in order to build an accurate quote or deal. For example, a user selling hours of consulting could not offer 1.5 hours. They would either need to (1) break their offering into its smallest possible units (e.g. 15 minute or 30 minute increments in this case), or (2) have duplicate Products for the same product/service, each in a different quantity (e.g. one product for “hours” of consulting, another product for “minutes” of consulting.
This restriction forced users to do unnecessary data entry, or revert back to using a tool like Excel, which does support high decimal precision.
This update helps customers use their Products and Line Items the way that makes sense to them and reduces the amount of work they need to do to represent their offering in HubSpot.
How does it work?
Customers don’t need to make any changes to take advantage of the newly increased precision. They can use Line Items and Products as before, but will be able to set higher precision prices up to 7 decimal points for Quantity. For now, higher decimal precision is only supported on Quotes and Deals (not Payment Links), and Quotes with non-whole number quantities will not be payable via HubSpot Payments.