# Notifications for live chats **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** notifications\ **Created:** [September 21, 2023, 10:02am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164 "2023-09-21T10:02:27Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![hannalindquist](https://avatars.discourse-cdn.com/v4/letter/h/f0a364/32.png) [@hannalindquist](https://community.hubspot.com/u/hannalindquist)\ **Post date:** [September 21, 2023, 10:02am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/1 "2023-09-21T10:02:27Z")
Is it possible to get notifications for live chats, even if it’s been assigned to another person in my team? ---
**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\ **Post date:** [September 21, 2023, 10:50am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/2 "2023-09-21T10:50:58Z")
Hey @hannalindquist It is possible you can Set up user notifications for chat and conversations check the complete guide here: [Set up user notifications in HubSpot](https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot) ![JigarT_0-1695293394111.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/6/16f937fe9b6962dc04f087f2e88fbeeaf4ba8761.png) Let me know if you have any follow-up questions. If my post was helpful in addressing your query, Support the community by indicating it as the solution. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [September 21, 2023, 11:04am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/3 "2023-09-21T11:04:42Z")
Hi @hannalindquist, Yes, you can be notified about new unassigned conversions (before they get assigned to anyone). The instructions are laid out here: [Set up user notifications in HubSpot](https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot) After navigating to _Settings_ \> _Notifications_, find the Chat and email conversations section and check these boxes: ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/1/419a7b78e5e467c3c0b2f1af2d2d856c66194b8c.png) Best regards! ---
**Author:** ![hannalindquist](https://avatars.discourse-cdn.com/v4/letter/h/f0a364/32.png) [@hannalindquist](https://community.hubspot.com/u/hannalindquist)\ **Post date:** [September 21, 2023, 11:07am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/4 "2023-09-21T11:07:35Z")
Thanks! But the questions was about notifications that have been assigned to someone else in my team, can I get notifications for all chats, no matter the status of them? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [September 21, 2023, 11:09am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/5 "2023-09-21T11:09:10Z")
Hi @hannalindquist, Are you in some way immediately assigning chats? If not and as long as they’re unassigned even for a brief moment, the settings should work. There aren’t any settings for chats that are automatically assigned I’m afraid. ---
**Author:** ![hannalindquist](https://avatars.discourse-cdn.com/v4/letter/h/f0a364/32.png) [@hannalindquist](https://community.hubspot.com/u/hannalindquist)\ **Post date:** [September 21, 2023, 11:14am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/6 "2023-09-21T11:14:35Z")
Understood! And is it then possible to change the settings from assigning immediately to a specific person? We couldn’t find that when we looked into our account. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [September 21, 2023, 11:16am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/7 "2023-09-21T11:16:23Z")
Hi @hannalindquist, Not as far as I know, unfortunately. Have you tried enabling the notifications as linked earlier to see how it behaves? ---
**Author:** ![hannalindquist](https://avatars.discourse-cdn.com/v4/letter/h/f0a364/32.png) [@hannalindquist](https://community.hubspot.com/u/hannalindquist)\ **Post date:** [September 21, 2023, 11:19am UTC](https://community.hubspot.com/t/notifications-for-live-chats/90164/8 "2023-09-21T11:19:47Z")
Yes, that’s been the issue unfortunately that people have missed the notifications due to it being automaticlly assigned to the “wrong” person in the team.