# Notification whenever the assigned employee changes

**URL:** <https://community.hubspot.com/t/notification-whenever-the-assigned-employee-changes/39789>\
**Category:** Tickets & Conversations\
**Tags:** free\
**Created:** [June 29, 2021, 1:32pm UTC](https://community.hubspot.com/t/notification-whenever-the-assigned-employee-changes/39789 "2021-06-29T13:32:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![GGBEN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ggben/32/53612_2.png) [@GGBEN](https://community.hubspot.com/u/GGBEN)\
**Post date:** [June 29, 2021, 1:32pm UTC](https://community.hubspot.com/t/notification-whenever-the-assigned-employee-changes/39789/1 "2021-06-29T13:32:39Z")

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Hello Community,

I thought I have set up everything correct, but it does not seem to work.

We want to get notified, whenever the assigned employee of a company is changed.  
In the settings we have general E-Mail notifications on, and the box “Your assigned company”/“Your assigned contact” under “Contacts and Companies” is also checked. Unfortunately I do not know, why I do not get notified, whenever someone assigns a company or contact to me.

I am glad about any help.

Best regards

Benjamin

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 29, 2021, 1:39pm UTC](https://community.hubspot.com/t/notification-whenever-the-assigned-employee-changes/39789/2 "2021-06-29T13:39:00Z")

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Hi @GGBEN,

If you’re not receiving system notifications although you’ve configured them correctly, I’d recommend following the steps in this [HubSpot notification troubleshooting article](https://knowledge.hubspot.com/email/not-receiving-hubspot-system-or-notification-emails).

Sometimes, switching all notifications [off and back on again](https://www.cipher-it.co.uk/wp-content/uploads/2017/11/ITCrow.jpg) on does the trick.

Let me know how it goes!

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<div class="post-metadata">

**Author:** ![GGBEN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ggben/32/53612_2.png) [@GGBEN](https://community.hubspot.com/u/GGBEN)\
**Post date:** [June 29, 2021, 2:08pm UTC](https://community.hubspot.com/t/notification-whenever-the-assigned-employee-changes/39789/3 "2021-06-29T14:08:05Z")

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Hello @karstenkoehler ,

Thank you very much for your fast reply.

I did now check a few parameters and it did work for a few changes, which I did for testing purposes (changed assigned employee back and forth). Some notifications seem to get lost though. allowlisting in Gmail was done for [hubspot.com](http://hubspot.com). I will see tomorrow again, if it works correctly, because allowlisting needs about 24 hours to work properly (according to Gmail).