# Notification on Knowledge base new article or article update **URL:** \ **Category:** HubSpot Ideas\ **Tags:** content\ **Created:** [September 3, 2020, 6:34pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026 "2020-09-03T18:34:32Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![wue](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wue/32/13631_2.png) [@wue](https://community.hubspot.com/u/wue)\ **Post date:** [September 3, 2020, 6:34pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/1 "2020-09-03T18:34:32Z")
As a user, I can configure to receive notification when a new article is updated or article has been updated in selected categories. use case: I would like to be notified when marketing team has added a new sell sheet, or an update to a process/procedure has changed. ---
**Author:** ![ElliottM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/elliottm/32/79091_2.png) [@ElliottM](https://community.hubspot.com/u/ElliottM)\ **Post date:** [July 21, 2021, 8:11pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/2 "2021-07-21T20:11:38Z")
Agree. Use case: as a frequent knowledge base updater, I’d like my customer-facing colleagues in customer service and customer success to be automatically notified when articles are updated or published. Today I have to manually notify them, which is a pain. ---
**Author:** ![TedPerlstein](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tedperlstein/32/35493_2.png) [@TedPerlstein](https://community.hubspot.com/u/TedPerlstein)\ **Post date:** [July 21, 2021, 8:34pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/3 "2021-07-21T20:34:12Z")
Great idea! ---
**Author:** ![julia-vat4u](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/julia-vat4u/32/100174_2.png) [@julia-vat4u](https://community.hubspot.com/u/julia-vat4u)\ **Post date:** [July 27, 2021, 3:51pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/4 "2021-07-27T15:51:28Z")
I support this idea. Our use case: whenever we publish a new knowledge base article, we want to have automatic notifications being sent out to our internal team, so that they are always up-to-date. ---
**Author:** ![AMagalia](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amagalia/32/48165_2.png) [@AMagalia](https://community.hubspot.com/u/AMagalia)\ **Post date:** [September 10, 2021, 1:48pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/5 "2021-09-10T13:48:29Z")
We would benefit a lot from this as well. When we update, create new KBs - we would like our support team to know and it would be much easier for us to have you notify them automatically when that occurs, rather than us emailing them manually. Keep us posted on progress please and let us know. ---
**Author:** ![LHayward9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lhayward9/32/21752_2.png) [@LHayward9](https://community.hubspot.com/u/LHayward9)\ **Post date:** [September 10, 2021, 1:58pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/6 "2021-09-10T13:58:06Z")
Agree that this would be a huge help when updating/creating articles for the knowledge base. Some updates are minor and do not need an automatic notification (spelling mistakes, ect) - an option to send an automatic notification when completeing the article would be hugely beneficial. ---
**Author:** ![Blythe](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/blythe/32/13631_2.png) [@Blythe](https://community.hubspot.com/u/Blythe)\ **Post date:** [September 23, 2021, 6:49am UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/7 "2021-09-23T06:49:20Z")
Yes, please!!! This would be an amazing feature to have. Come on HubSpot, I know you can do it. ---
**Author:** ![MariaGrazia](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mariagrazia/32/22074_2.png) [@MariaGrazia](https://community.hubspot.com/u/MariaGrazia)\ **Post date:** [October 20, 2021, 9:56am UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/8 "2021-10-20T09:56:48Z")
User case: when publishing a private content KB article I would love to automate an email to each member of the list I am sharing the content with to let them know that a new article is available. This will allow me to notify internal staff as well as external contacts as long as they are grouped into lists. Currently, this needs to be done manually and it is painful! ---
**Author:** ![tothz](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tothz/32/95693_2.png) [@tothz](https://community.hubspot.com/u/tothz)\ **Post date:** [October 21, 2021, 2:48pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/9 "2021-10-21T14:48:21Z")
+1 We want to trigger a notification (e.g Slack channel) whenever someone from our company updates an article on our knowledge base. ---
**Author:** ![AYpsilantis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aypsilantis/32/31184_2.png) [@AYpsilantis](https://community.hubspot.com/u/AYpsilantis)\ **Post date:** [October 21, 2021, 4:11pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/10 "2021-10-21T16:11:33Z")
+1 The ability to notify my team any time a knowledge base article is added / updated would be insanely helpful. RSS feed for the knowledge base instead of our blog! ---
**Author:** ![Flexfone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/flexfone/32/29892_2.png) [@Flexfone](https://community.hubspot.com/u/Flexfone)\ **Post date:** [November 25, 2021, 12:45pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/11 "2021-11-25T12:45:04Z")
This would be amazing ---
**Author:** ![StjepanGrcic](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stjepangrcic/32/15235_2.png) [@StjepanGrcic](https://community.hubspot.com/u/StjepanGrcic)\ **Post date:** [December 7, 2021, 8:39am UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/12 "2021-12-07T08:39:21Z")
Hey! This will be a workaround but you can can use Zapier for that. The trigger will be when a NEW or UPDATED row is created in Google Sheets then send a notification or message to Slack or send an email what ever you prefer. In sheet you just need to paste the URL of the knowledge based article that you have published or updated and it will push information to Slack. You can push just the URL or add Row ID and Name of the article. Here is a l[ink to Zap](https://zapier.com/shared/a9621981b5c63e0d438bfcbf4f83709aed56eb02) Let me know if this helps. ![stjepan_hubspot_forum_footer.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/3/d3656fbbc7e0bdd2aeaeb28252b0a00c2b97f020.png) ---
**Author:** ![watanak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/watanak/32/86368_2.png) [@watanak](https://community.hubspot.com/u/watanak)\ **Post date:** [January 3, 2022, 2:06pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/13 "2022-01-03T14:06:01Z")
Hi everyone, Wanted to share an update since many of you have contributed to this thread. I am sorry to say that we currently do not have near-term plans to invest in this functionality, due to competing priorities. However, please do continue to share your thoughts or feedback. Your feedback is incredibly valuable. We promise to share any updates as they come. Best, Kie ---
**Author:** ![GMasciopinto](https://avatars.discourse-cdn.com/v4/letter/g/439d5e/32.png) [@GMasciopinto](https://community.hubspot.com/u/GMasciopinto)\ **Post date:** [February 12, 2022, 1:08am UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/14 "2022-02-12T01:08:05Z")
Yes! I am newly appointed to manage/oversee our KB development, and trying to figure out a way to be aware of changes/adds without team having to manually inform me. ---
**Author:** ![nikkiv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nikkiv/32/84335_2.png) [@nikkiv](https://community.hubspot.com/u/nikkiv)\ **Post date:** [March 18, 2022, 6:26pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/15 "2022-03-18T18:26:54Z")
Has there been any update to this? Would love this feature! ---
**Author:** ![Raphael\_Silva](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@Raphael\_Silva](https://community.hubspot.com/u/Raphael_Silva)\ **Post date:** [March 28, 2022, 8:54pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/16 "2022-03-28T20:54:44Z")
+ 1 to have this feature available when there is any article update or a new article created on Categories / Subcategories. ---
**Author:** ![f1oren](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/f1oren/32/88643_2.png) [@f1oren](https://community.hubspot.com/u/f1oren)\ **Post date:** [April 5, 2022, 7:16am UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/17 "2022-04-05T07:16:27Z")
Hi +1 for adding this feature. Our users need a way to be notified automatically when an article is updated or a new article is added and to have the possibility to select the categories of their choice. Please suggest a solution, thank you ---
**Author:** ![MSindwani](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@MSindwani](https://community.hubspot.com/u/MSindwani)\ **Post date:** [April 27, 2023, 10:58pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/18 "2023-04-27T22:58:49Z")
hello! Seeing if anything changed here - we’ve been asked about this more and more and wanted to see if it’s being revisited as it’s been over a year since the last update. Thanks! ---
**Author:** ![SRenner](https://avatars.discourse-cdn.com/v4/letter/s/3be4f8/32.png) [@SRenner](https://community.hubspot.com/u/SRenner)\ **Post date:** [June 6, 2023, 9:54pm UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/19 "2023-06-06T21:54:48Z")
I would LOVE for this to be a feature. We keep a log of our product releases in our Knoweldge Base and many of our customers have requested notifications when this article is updated. ---
**Author:** ![AShukla38](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ashukla38/32/29042_2.png) [@AShukla38](https://community.hubspot.com/u/AShukla38)\ **Post date:** [June 9, 2023, 7:50am UTC](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026/20 "2023-06-09T07:50:23Z")
Hi Product Team, We also want to notify ourselves if any article is updated. Kindly Give time to it, and Implement it. I am sure It would be a nice, helpful feature of HubSpot. [Next page](https://community.hubspot.com/t/notification-on-knowledge-base-new-article-or-article-update/25026.md?page=2)