Notification from myself when I open a tracked email

Smart CRM & Sales Hub Outlook Sales Extension
1

Hi,

I see there were already some posts about this topic, but couldn’t find a solution using MS Outlook for Mac (vs16.24).

Is there a way of avoiding getting notification when I open the email?

Or when my colleague opens an email with same domain name?

Thank you,

Carla

2

Hi @carladm,

The best way to block self open notifications for Office 365 on Macs is to block the IP addresses for your computer and mobile device.

Thank you,
Jenny

3

Hi Jenny,

Thank you for your answer.

Unfortunately it doesn’t seem to work, IP address is static, so I’m not sure why it isn’t working.

Kind regards,

Carla

4

Hi @carladm,

Do you mind sending along screenshots of the settings within your portal where you’ve blocked the IPs, as well as example notifications that you have received.

Thank you,
Jenny

5

Hi Jenny,

It seems to work now, wasn’t working from one place, other places (IP adresses) are fine.

Thank you,

Carla