# notes wont save

**URL:** <https://community.hubspot.com/t/notes-wont-save/126550>\
**Category:** Tickets & Conversations\
**Tags:** free\
**Created:** [February 21, 2025, 9:59am UTC](https://community.hubspot.com/t/notes-wont-save/126550 "2025-02-21T09:59:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RMcGrath5](https://avatars.discourse-cdn.com/v4/letter/r/d2c977/32.png) [@RMcGrath5](https://community.hubspot.com/u/RMcGrath5)\
**Post date:** [February 21, 2025, 9:59am UTC](https://community.hubspot.com/t/notes-wont-save/126550/1 "2025-02-21T09:59:18Z")

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trying to save notes - i select the box to create notes but it disappears

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 21, 2025, 10:00am UTC](https://community.hubspot.com/t/notes-wont-save/126550/2 "2025-02-21T10:00:37Z")

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Hi @RMcGrath5,

Are you using a supported browser? [Browsers supported by HubSpot](https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot)

Have you tried clearing cache/cookies, a private tab and disabling browser extensions?

Best regards