# Notes Field Error **URL:** \ **Category:** Sales Hub Tools\ **Tags:** enterprise\ **Created:** [January 14, 2024, 2:36pm UTC](https://community.hubspot.com/t/notes-field-error/97785 "2024-01-14T14:36:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![RMacKenzie](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@RMacKenzie](https://community.hubspot.com/u/RMacKenzie)\ **Post date:** [January 14, 2024, 2:36pm UTC](https://community.hubspot.com/t/notes-field-error/97785/1 "2024-01-14T14:36:59Z")
I have the following issue happening when I try and create a Note on an account . The application automatically starts recording characters without any action on my behalf. These characters are not visible and cannot be deleted however when I enter data I get the enclosed error message: ![RMacKenzie_0-1705242800901.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/4/c420c13c31b5395822ee6ac72a5c2310eefd5321.png) **Robert MacKenzie** ---
**Author:** ![DSharma02](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dsharma02/32/89701_2.png) [@DSharma02](https://community.hubspot.com/u/DSharma02)\ **Post date:** [January 15, 2024, 4:48am UTC](https://community.hubspot.com/t/notes-field-error/97785/2 "2024-01-15T04:48:44Z")
@RMacKenzie , Did this happen for the first time or happens usually? seems like a temporary nug that gets resolved after a while on its own. Please logout and try logging in again. If the issue still persists, better to connect with HubSpot support. Hope this helps! Thanks. ---
**Author:** ![RMacKenzie](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@RMacKenzie](https://community.hubspot.com/u/RMacKenzie)\ **Post date:** [January 15, 2024, 1:08pm UTC](https://community.hubspot.com/t/notes-field-error/97785/3 "2024-01-15T13:08:14Z")
this item still persists. Can you send me the link to Hubspot Support?