# Not seeing notes

**URL:** <https://community.hubspot.com/t/not-seeing-notes/118870>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** crm\
**Created:** [October 22, 2024, 8:08am UTC](https://community.hubspot.com/t/not-seeing-notes/118870 "2024-10-22T08:08:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![FNotrei](https://avatars.discourse-cdn.com/v4/letter/f/3ab097/32.png) [@FNotrei](https://community.hubspot.com/u/FNotrei)\
**Post date:** [October 22, 2024, 8:08am UTC](https://community.hubspot.com/t/not-seeing-notes/118870/1 "2024-10-22T08:08:34Z")

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When i write a note on a contact with my account, our other accounts does not see the note, nor in “Notes” nor in “activities”.

How can we change this? Can you help us?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 22, 2024, 8:11am UTC](https://community.hubspot.com/t/not-seeing-notes/118870/2 "2024-10-22T08:11:10Z")

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Hi @FNotrei,

This sounds like a permission issue: [Manage user permissions](https://knowledge.hubspot.com/user-management/manage-user-permissions)

The user would need these permissions:

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/6/8632132edb2f508ea38e8cf85b41d109cd3239ae.png)

Best regards