Hello @admin, my colleague not receiving a verification code, her mail is l.mel@qtech.partners
and she lost her authentification. so we are trying to remove it and she is not getting a code to give to her admin
Hey @IVedmedenko,
Thanks for bringing this to the community!
I looked further into this email address on our end and can confirm that it was indeed bounced. We’ve removed the bounce so you should be all set for now!
As this is typically caused by your email configuration/ filters, I’d suggest giving this KB Article a review or pass it along to your IT team to avoid this issue moving forward: Not receiving HubSpot system or notification emails
Hope this helps!
Sam, Community Manager