I completed the exercise that is mandatory for the certification in building websites with the Content Hub. In my view, I followed the exercise exactly as instructed, and yet it says “not passed.” Why is that? Where can I see the reasons? Unfortunately, I can’t explain why this happened, as all steps were followed 1:1. I now sent it again and have sadly again to wait for 24hours? 
again today the same thing, I also followed every step (not to mention that one of the step is showing a wrong way to get there cause the navigation changed and it doesn’t seem that it is updated to the changed interface of hubspot) - it is reall frustrating… can someone check this pls?
Hey @SJaksche - thanks for posting in the Community!
I’m taking a look at your progress in the “Building a Website in Content Hub Starter” Academy Course, and I’m not seeing any completed progress. Can you please confirm if this is the correct course? Additionally, can you please provide a screenshot (without any personal information) of your progress in the course?
Shane, Senior Community Moderator
Hi STierny,
thx! No its this course: https://app-eu1.hubspot.com/academy/147580477/lessons/9303625/7922591?progressStatus=IN_PROGRESS&language=DE
And see also attached the screenshots.
Hey @SJaksche!
I’ve just sent you a private message with an update regarding this matter.
Shane, Senior Community Moderator
Hello @SJaksche,
Do you mind resubmitting the practical exercise and letting me know when you do so I can grade it on my end?
Thank you!
The Academy team
Hi,
i resubmitted the practical exercise again. thx for checkin!
and it is now the third time i have to resubmit and wait.. really really frustrating
@SJaksche - let’s hold off on re-submitting for the time being. I’d like to give the team some time to look into the inquiry, and I don’t want to waste any more of your time in the process. I’ll keep an eye out here to make sure we get an update as timely as possible!
Shane, Senior Community Moderator
its now 2 weeks since the issue and nothing is solved.. really frustrating
Hey @SJaksche!
I’ve just sent you an update regarding this matter via private message. Please see there for next steps!
Shane, Senior Community Moderator
@SJaksche I just spoke with the professor and we removed the practical exercise since it seems out of date. You should see the updated in your lesson.
Thank you!
The Academy team
Hi!
What? So you changed it in an uncertified course now after all that work? thats really annoying cause my company was looking for this certification…
@SJaksche The Content Hub certification is still active, all you need to do is pass the exam.