# Not being certified!

**URL:** <https://community.hubspot.com/t/not-being-certified/128958>\
**Category:** HubSpot Academy Support\
**Tags:** contextual-marketing\
**Created:** [March 31, 2025, 10:25am UTC](https://community.hubspot.com/t/not-being-certified/128958 "2025-03-31T10:25:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Faranak](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@Faranak](https://community.hubspot.com/u/Faranak)\
**Post date:** [March 31, 2025, 10:25am UTC](https://community.hubspot.com/t/not-being-certified/128958/1 "2025-03-31T10:25:32Z")

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I’ve completed the contextual marketing course exams and videos within the deadline with the 56 score. but I was not certified because of one or two uncompleted steps! and now the course is deactivated!  
any help to get the certification?!

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [May 7, 2025, 9:45pm UTC](https://community.hubspot.com/t/not-being-certified/128958/2 "2025-05-07T21:45:31Z")

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Hello @Faranak ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. You are all set now!

Thank you!

Anissa