# not able to switch on the toggle

**URL:** <https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377>\
**Category:** HubSpot Academy Support\
**Created:** [May 17, 2023, 11:56am UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377 "2023-05-17T11:56:09Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![lxmand](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@lxmand](https://community.hubspot.com/u/lxmand)\
**Post date:** [May 17, 2023, 11:56am UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/1 "2023-05-17T11:56:09Z")

</div>

I’m not able to share my certificate, not able to switch on the toggle, anyone can help? Thanks!

 ![IMG_2621.jpeg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/c/6c9d56730aff7848fc8d21660b38c9d23241ba4b.jpeg)

---

<div class="post-metadata">

**Author:** ![CMateas](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@CMateas](https://community.hubspot.com/u/CMateas)\
**Post date:** [May 17, 2023, 2:21pm UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/2 "2023-05-17T14:21:04Z")

</div>

Same here!

---

<div class="post-metadata">

**Author:** ![MRubino](https://avatars.discourse-cdn.com/v4/letter/m/e274bd/32.png) [@MRubino](https://community.hubspot.com/u/MRubino)\
**Post date:** [May 17, 2023, 3:43pm UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/3 "2023-05-17T15:43:23Z")

</div>

Same here! I’ve tried clearing cashe, using another browser and using another device - no dice!

---

<div class="post-metadata">

**Author:** ![KayBowen12](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@KayBowen12](https://community.hubspot.com/u/KayBowen12)\
**Post date:** [May 17, 2023, 7:35pm UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/4 "2023-05-17T19:35:14Z")

</div>

Just came on here to post about this same issue! Hope it’s resolved soon.

 ![IMG_4927.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/5/5d08a9c3c318cb295052ee623cd7b1f86848c572.jpeg)

---

<div class="post-metadata">

**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [May 17, 2023, 7:50pm UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/5 "2023-05-17T19:50:29Z")

</div>

Hello @lxmand, @KayBowen12, @MRubino , and @CMateas ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Thank you for flagging this. I will let my team know the issue you are all having!

Thank you!

Anissa

---

<div class="post-metadata">

**Author:** ![KayBowen12](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@KayBowen12](https://community.hubspot.com/u/KayBowen12)\
**Post date:** [May 23, 2023, 3:53pm UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/6 "2023-05-23T15:53:09Z")

</div>

Thank you! It seems the issue has been resolved @lxmand, @MRubino , and [@CMateas.](https://community.hubspot.com/t5/user/viewprofilepage/user-id/570011)

---

<div class="post-metadata">

**Author:** ![M\_Akeke](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@M\_Akeke](https://community.hubspot.com/u/M_Akeke)\
**Post date:** [May 17, 2023, 9:44pm UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/7 "2023-05-17T21:44:02Z")

</div>

I am unable to switch on the toggle as well.

---

<div class="post-metadata">

**Author:** ![MFlu](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mflu/32/58551_2.png) [@MFlu](https://community.hubspot.com/u/MFlu)\
**Post date:** [December 21, 2023, 9:08am UTC](https://community.hubspot.com/t/not-able-to-switch-on-the-toggle/81377/8 "2023-12-21T09:08:07Z")

</div>

I also can’t switch on the toggle! I’m using the Google browser.