# Not able to delete templates **URL:** \ **Category:** Sales Hub Tools\ **Tags:** sequences\ **Created:** [August 1, 2019, 8:28am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563 "2019-08-01T08:28:40Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![AbhinavRana](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/abhinavrana/32/84489_2.png) [@AbhinavRana](https://community.hubspot.com/u/AbhinavRana)\ **Post date:** [August 1, 2019, 8:28am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/1 "2019-08-01T08:28:40Z")
Hi, I stopped my sales starter plan and now I want to delete some of my templates which were in the sequences. I’m not able to delete them as the error I’m getting is that I need to delete the templates from the Sequence first, which I no longer have access. Please help me out. ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [August 1, 2019, 1:22pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/2 "2019-08-01T13:22:24Z")
Hi @AbhinavRana, If you can provide your portal ID and confirm you give permission for your sequences to be permanently deleted, I can begin this process on my end. Thank you, Jenny ---
**Author:** ![AbhinavRana](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/abhinavrana/32/84489_2.png) [@AbhinavRana](https://community.hubspot.com/u/AbhinavRana)\ **Post date:** [August 1, 2019, 1:34pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/3 "2019-08-01T13:34:32Z")
4474752. I give permission to delete my sequence. ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [August 1, 2019, 8:59pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/4 "2019-08-01T20:59:46Z")
Hi @AbhinavRana, Thank you! I have put through the request and will let you know when I have an update. Best, Jenny ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [August 2, 2019, 2:00pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/5 "2019-08-02T14:00:28Z")
Hi @AbhinavRana, Your request has been completed. Thank you, Jenny ---
**Author:** ![benjones](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/benjones/32/14279_2.png) [@benjones](https://community.hubspot.com/u/benjones)\ **Post date:** [January 14, 2020, 2:39pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/6 "2020-01-14T14:39:29Z")
Hello, I am having the same challenge. Would you be able to delete the sequence “Prospecting” from my account (HubID, 5899928). Thank you. ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [January 14, 2020, 7:52pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/7 "2020-01-14T19:52:00Z")
Hi @benjones, This process involves deleting all sequences. Additionally, as you do have a subscription that includes 1000 sequences you should not need to have any sequences deleted in order to access your templates. If you are looking for further assistance, I would recommend connecting with [HubSpot technical support](https://help.hubspot.com/). Thank you, Jenny ---
**Author:** ![MyTutorCalgary](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mytutorcalgary/32/82797_2.png) [@MyTutorCalgary](https://community.hubspot.com/u/MyTutorCalgary)\ **Post date:** [March 12, 2020, 8:32am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/8 "2020-03-12T08:32:41Z")
I am having the same problem and I also give permission to delete sequences 2394606 ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [March 24, 2020, 8:35pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/9 "2020-03-24T20:35:22Z")
Hi @MyTutorCalgary, Your sequence has been deleted, which will enable you to delete your templates. Thank you, Jenny ---
**Author:** ![rolandopf](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rolandopf/32/63860_2.png) [@rolandopf](https://community.hubspot.com/u/rolandopf)\ **Post date:** [May 20, 2020, 5:04am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/10 "2020-05-20T05:04:51Z")
I have the same issue, could you help me to delete templates that where used in the sequence? Account 6280598 ---
**Author:** ![JessicaH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jessicah/32/14826_2.png) [@JessicaH](https://community.hubspot.com/u/JessicaH)\ **Post date:** [May 20, 2020, 8:25am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/11 "2020-05-20T08:25:18Z")
Hi @rolandopf, Thank you! I have put through the request and will let you know when I have an update. Take care! Jess ---
**Author:** ![JessicaH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jessicah/32/14826_2.png) [@JessicaH](https://community.hubspot.com/u/JessicaH)\ **Post date:** [May 21, 2020, 8:17am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/12 "2020-05-21T08:17:03Z")
Hi @rolandopf, Thanks for your patience. We’re able to delete sequences, but not templates, as users should always have some sort of access to their templates and be able to delete those themselves. If you would like us to delete the sequences, then we’d need explicit permission for the sequences - not the templates. Could you please confirm that? Thanks! Jess ---
**Author:** ![rolandopf](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rolandopf/32/63860_2.png) [@rolandopf](https://community.hubspot.com/u/rolandopf)\ **Post date:** [June 10, 2020, 11:44pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/13 "2020-06-10T23:44:34Z")
Please delete my sequence, Regards ---
**Author:** ![JessicaH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jessicah/32/14826_2.png) [@JessicaH](https://community.hubspot.com/u/JessicaH)\ **Post date:** [June 11, 2020, 8:30am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/14 "2020-06-11T08:30:11Z")
Hi @rolandopf, I have put through the request and will let you know when I have an update. Take care! Jess ---
**Author:** ![JessicaH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jessicah/32/14826_2.png) [@JessicaH](https://community.hubspot.com/u/JessicaH)\ **Post date:** [June 11, 2020, 3:46pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/15 "2020-06-11T15:46:30Z")
Hi @rolandopf, Your sequence has been deleted, which will enable you to delete your templates. Take care! Jess ---
**Author:** ![getskitickets](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/getskitickets/32/99730_2.png) [@getskitickets](https://community.hubspot.com/u/getskitickets)\ **Post date:** [August 9, 2020, 3:31pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/16 "2020-08-09T15:31:52Z")
Can I also get my templates removed? I’m not able to create new ones because I’ve met my limit of 5. Those are several years old, so I’d like to start with new templates and remove all the old ones. ---
**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\ **Post date:** [August 10, 2020, 1:44pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/17 "2020-08-10T13:44:13Z")
Hey @getskitickets could you please advise which templated you need to get deleted? Thanks Sharon ---
**Author:** ![getskitickets](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/getskitickets/32/99730_2.png) [@getskitickets](https://community.hubspot.com/u/getskitickets)\ **Post date:** [August 10, 2020, 3:01pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/18 "2020-08-10T15:01:51Z")
I would like to have all templates deleted. Recent Conversion (Email #3) Brandon Quinn a few seconds ago 2 years ago Recent Conversion (Email #1) Brandon Quinn a few seconds ago 2 years ago 2nd Round of Follow Up Brandon Quinn a few seconds ago 2 years ago 1st round of follow up Brandon Quinn a minute ago 2 years ago Breakup email - Sample Template ---
**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\ **Post date:** [August 11, 2020, 1:57pm UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/19 "2020-08-11T13:57:29Z")
Thank you @getskitickets I’ve requested this for you, as soon as I have an update I’ll get back to you! Sharon ---
**Author:** ![joelvc](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joelvc/32/98942_2.png) [@joelvc](https://community.hubspot.com/u/joelvc)\ **Post date:** [June 26, 2020, 7:29am UTC](https://community.hubspot.com/t/not-able-to-delete-templates/15563/20 "2020-06-26T07:29:53Z")
Hi all, I have the same issue. How the support asked me to post my issue here in order to get help. My ID is 3039866. Thanks in advance. Joël [Next page](https://community.hubspot.com/t/not-able-to-delete-templates/15563.md?page=2)