Hi all,
Bit confused as to why our non-hubspot forms are not showing any leads, even though the css of the form is being picked up. We’ve definitely had submissions, plus me testing.
Hi @JackM,
For form submissions to be collected in HubSpot, your form must meet certain criteria, e.g. have an email input field. You can find a list of those criteria here: Supported forms
Could you confirm that you’re meeting all criteria?
Best regards!
Yes we do have an email field https://vyne.com.au/register, and I’m sure it meets the other criteria. Please have a check and let me know if you spot anything?
Hi @JackM, under that URL I’m currently getting a 404?
Apologies, the comma got in the way 
https://vyne.com.au/register
Hi @JackM ,
I will advice you to contact support for this issue as you are meeting all the criterias for the non-hubspot form to capture leads.
Support will be able to check at teh backend for you.
Click the vlue help button on the bottam right side of your account.
Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.
Hi @JackM,
For closure in this thread, I’ll repost by reply from our other conversation:
From a first glance, it seems like there are two reasons why HubSpot is not picking these up. Your first form contains a sensitive field (password) and the forms are not using a standard <input type=“submit”> button for its form submission. Both are requirements for HubSpot to capture submissions.
You can find a list of criteria here: Do non-HubSpot forms work with my form builder?
Cheers!