Non hubspot form submission shows as offline source

Marketing & Content Hub Lead Capture Tools
1

Hi Community,

I have implemented non-hubspot form tracking code in the signup page. However, after implementation I found some submissions classified as offline sources instead of categorizing as lead sources.

Please provide us a solution to capture all submissions.

Thanks

karthik

2

Hi @kvimalraj,

Thank you for your inquiry.

This is an expected behavior. Just to provide some additional context, I wanted to mention that in HubSpot, a form submission is categorized as an offline source. This information is stated in our documentation: Understand Original and Latest source properties.

Hope this helps clarify,

Diana