Two days ago, i stopped receiving emails and Facebook messages in Hubspot, so I’m no longer able to track communications on customer projects. Hubspot support is not responding and I’m loosing opportun ities. Anyone have any suggestions?
Hi @JGriffin63,
This could be due to a connection error. Connections sometimes time out. HubSpot usually shows an error message right in the inbox (Menu > Conversations > Inbox).
Have you checked the settings, disconnected and reconnected the channels? (Menu > Settings > Inboxes)?
Best regards!