# No Longer Getting Email Notifications

**URL:** <https://community.hubspot.com/t/no-longer-getting-email-notifications/35669>\
**Category:** CRM\
**Tags:** notifications, free\
**Created:** [April 16, 2021, 6:33pm UTC](https://community.hubspot.com/t/no-longer-getting-email-notifications/35669 "2021-04-16T18:33:15Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![LindsayPolyak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lindsaypolyak/32/102498_2.png) [@LindsayPolyak](https://community.hubspot.com/u/LindsayPolyak)\
**Post date:** [April 16, 2021, 6:33pm UTC](https://community.hubspot.com/t/no-longer-getting-email-notifications/35669/1 "2021-04-16T18:33:15Z")

</div>

Hubspot stopped sending me email notifications regarding contacts I own, deals, etc. I have not gotten any notifications after 2/1/2021 and don’t know why. I’m using the free version of Hubspot and I have all the notification settings turned on.

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 16, 2021, 7:22pm UTC](https://community.hubspot.com/t/no-longer-getting-email-notifications/35669/2 "2021-04-16T19:22:26Z")

</div>

Hi @LindsayPolyak,

Some users solved this by disabling all notifications before enabling them again. Could you check that?

There are also some more tips for troubleshooting in this knowledgebase article: [Not receiving HubSpot system or notification emails](https://knowledge.hubspot.com/email/not-receiving-hubspot-system-or-notification-emails)

Best regards!

---

<div class="post-metadata">

**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [April 20, 2021, 9:54am UTC](https://community.hubspot.com/t/no-longer-getting-email-notifications/35669/3 "2021-04-20T09:54:02Z")

</div>

Hi @LindsayPolyak ,  
Sometimes this type of issue can be resolved by resttings the notifiacyions settings. Click gear icon in the main navigation bar \> Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.  
Hope this helps!  
If we were able to answer your query, kindly help the community by marking it as a solution.  
Thanks and Regards.