Hello community. I am new to Hubspot, so still learning. We keep having an issue with our forms losing authentication with Hubspot. We don’t notice it until I go in and check and see that we have no leads coming in. Anyway… We usually have a steady flow of leads coming in. Is there a way to set up a notification email for if/when no leads have come in after a certain time period, like 30 minutes or an hour? I’ve looked through notifications and did not see anything like this, nor could I figure out how to do a workflow for something like this. This would be a great feature to make sure you are notified if something isn’t working right. Thank you in advance.
Hi @MNeitzel. I don’t know of a notification setting you could put in place if nothing is happening. However I’d consider making a workflow where you can set an internal notification when no form submissions have happened lately. Example below:
It looks like minimum time is 1 day, so this may not be instant and constant, but it’s a place to start.
My bigger question is this: Can you replace non-HubSpot forms with HubSpot forms so you’re not relying on an integartion or code to bring your information into your CRM? I encourage clients to swap out for HubSpot forms for a lot of reasons— dependent fields, progressive forms, more integrated analytics— and find it’s more often than not a better solution. I also recognize it’s not always possible, but that’s where my head goes.
Cheers!
P.S. I’d also add this to the Ideas forum here if you’d like to see it considered. 
Thank you for your insight! Yes, since I’ve taken this over, I want to start using Hubspot forms instead. I agree that I think this will solve the issue for sure.