# No emails for two weeks **URL:** \ **Category:** Lead Capture Tools\ **Created:** [January 21, 2017, 7:04pm UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794 "2017-01-21T19:04:29Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![LTParis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ltparis/32/44643_2.png) [@LTParis](https://community.hubspot.com/u/LTParis)\ **Post date:** [January 21, 2017, 7:04pm UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/1 "2017-01-21T19:04:29Z")
For some reason for the past couple weeks I have been getting no emails from HubSpot. 1/5/17 was the last one generated but I’ve had forms filled since. I have a modal form on my WordPress site I’ve been using for a long time. But for some reason Hubspot seems to be not generating emails when someone fills out my form now. It’s not hitting spam filters, just not sure what is going on. ---
**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\ **Post date:** [January 23, 2017, 10:03am UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/2 "2017-01-23T10:03:50Z")
Hey @LTParis I’d be happy to look into this for you. Could you please confirm your HUBID and provide a link to the wordpress ite your HubSpot form is embedded on? Many thanks, Róisín ---
**Author:** ![LTParis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ltparis/32/44643_2.png) [@LTParis](https://community.hubspot.com/u/LTParis)\ **Post date:** [January 24, 2017, 5:09am UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/3 "2017-01-24T05:09:49Z")
Certainly. 1970015 and the site is [https://ParisCreative.com](https://ParisCreative.com) ---
**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\ **Post date:** [January 24, 2017, 1:48pm UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/4 "2017-01-24T13:48:51Z")
Thank you! Taking a look now, could you confirm the name of the form that you are not receiving notifications for and if the email you expect to receive notifications for is the same email you used to set up your HubSpot Account? ---
**Author:** ![LTParis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ltparis/32/44643_2.png) [@LTParis](https://community.hubspot.com/u/LTParis)\ **Post date:** [January 24, 2017, 7:53pm UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/5 "2017-01-24T19:53:09Z")
Actually since this post things looks like they are working once again. 🙂 ---
**Author:** ![LTParis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ltparis/32/44643_2.png) [@LTParis](https://community.hubspot.com/u/LTParis)\ **Post date:** [January 24, 2017, 8:09pm UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/6 "2017-01-24T20:09:17Z")
Whoops I spoke too soon. HupSpot seems to be collecting again, but emails are either delayed or not getting to me. Notifications should go to [lou@pariscreative.com](mailto:lou@pariscreative.com). ---
**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\ **Post date:** [January 25, 2017, 10:38am UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/7 "2017-01-25T10:38:32Z")
Hey @LTParis how long are the delays? Are these submissions coming from visitors or your own internal tests? ---
**Author:** ![LTParis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ltparis/32/44643_2.png) [@LTParis](https://community.hubspot.com/u/LTParis)\ **Post date:** [January 25, 2017, 2:38pm UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/8 "2017-01-25T14:38:23Z")
The one email that came in a few days ago was a test that I did, and took many hours to get in. Other emails, which there should have been 5 in the past couple weeks never got to me. Nothing in spam. ---
**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\ **Post date:** [January 26, 2017, 11:18am UTC](https://community.hubspot.com/t/no-emails-for-two-weeks/794/9 "2017-01-26T11:18:00Z")
Hey @LTParis I can confirm e are experiencing an issue that’s causing delays in Lead Flow and Collected Form submission notification emails being sent for some HubSpot customers. In some cases the delay is up to 3 days. This affects notification emails only - submissions are unaffected. We’re actively addressing the cause of this issue and will provide updates [here](https://status.hubspot.com/) once more information is available. We will keep you updated on this thread, but you can subscribe for immediate notifications on this issue [here](https://status.hubspot.com/#subscribe-modal-nzxyjyc97jgw).