Newbie with broken menu in theme

Service Hub Tickets & Conversations
1

Hi

I just created my first hubspot site. I chose a Theme and set it up, BUT the menu appears broken:

Click here to view.

DTarver_0-1676264743070.png
DTarver_0-1676264743070.png907×463 74.2 KB

Would anyone know how I can fix this?

Thank you,

Dora

2

Hello @DTarver,

If the menu on your Hubspot site is appearing broken, there are a few steps you can try to troubleshoot the issue:

  1. Clear your browser cache: Sometimes, issues with website elements can be resolved simply by clearing your browser cache.
  2. Check for updates: Make sure your Hubspot account and the theme you are using are up-to-date. Sometimes, updates can resolve issues with the menu.
  3. Check the theme code: If the above steps do not resolve the issue, you may need to inspect the code of the theme you are using.
  4. Revert to a previous version: If you have recently made changes to the theme or the menu and the issue occurred after that, you can revert to a previous version of the site to see if that fixes the problem.
  5. Contact Hubspot Support: If the above steps do not resolve the issue, you can reach out to the Hubspot Support team for further assistance. They should be able to diagnose and help you fix the problem.

If you provide more details about the issue you are encountering with the menu on your site, I may be able to give you more specific troubleshooting steps.

I hope this will help you

Thank You

Shubham Nigam

3

Hello

Thank you for trying. I do not have time to analyze code. I thought the themes would work. This is my first time using this tool so needless to say this is not a good impression.

What other details are needed? I provided a screenshot and link for my site un hubspot. Kindly let me know what you might need.

thank you