So we have serveral users all receiving emails no problem.
The sales manager made an account for a new employee before IT setup their email address. IT created the email address and we deleted/added the user again (several times) and the welcome email to set their password never comes. We manually sent them a link to set their password, they did but now they don’t receive the verification email to verify their logon.
This single user/email address is the only one having issues. I have checked our exchange server and SPAM provider and I don’t see any emails coming from any of the hubspot email addresses to that email address at all, so it isn’t getting rejected it just seems its not being sent.