Hi there! Happy to be here with you all. My name is Keith Devlin. I am a Manager of Business Development at a K-12 EdTech software company. I have been in sales for 3 years, starting as an SDR, then an SDR Team Lead and now managing a team of BDRs. While I don’t have experience closing, one piece of advice I would give for securing next steps on a cold call would be to approach every conversation with energy, empathy and execution. Have a plan for every prospect, empathize with their pains, and bring a positive energy every time you dial.